Privacy Policy
PRIVACY POLICY
Effective Date / Last Updated: February 1, 2026
This Privacy Policy describes the types of information XSupply Solution LLC ("XSupply", "we", "us", or "our") collects through our website, related web properties, communications, and business interactions (collectively, the "Sites"), and how we use, disclose, and protect that information.
By accessing or using the Sites on any computer, mobile phone, tablet, or other device (collectively, a "Device"), making a purchase, submitting information, or otherwise interacting with XSupply, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Sites.
XSupply Solution LLC is a business-to-business (B2B) and institutional distributor serving government, education, and commercial customers.
We may update this Privacy Policy from time to time. The current version will always be posted on our Sites, and we encourage you to review it periodically.
INFORMATION WE COLLECT
We collect information you provide directly to us and information collected automatically when you interact with our Sites.
Information You Provide
This may include:
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Contact and business information (name, title, company name, email address, mailing address, telephone number);
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Account credentials if you create an account;
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Order, delivery, billing, and payment information (including payment card or bank details);
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Recipient name and address if different from your own;
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Communications with us, including emails, calls, customer service interactions, feedback, and support requests;
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Fraud prevention data, transaction flags, suspected fraudulent activity, complaints, and claims.
Information Collected Automatically
When you visit our Sites, we may collect:
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Internet Protocol (IP) address, device identifiers, MAC address, browser type, operating system, and device information;
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Browsing activity, pages viewed, links clicked, referring URLs, dates and times of visits, and session duration;
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Approximate or precise geolocation data where permitted;
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Email interaction data (opens, clicks, forwards);
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Preferences and usage patterns.
Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to analyze traffic, improve functionality, and support marketing and analytics. Information collected through these tools may be combined with other information we have about you. You may control cookies through your browser settings, subject to applicable law.
USE OF INFORMATION
We may use the information we collect for the following purposes:
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To register you as a customer or business contact;
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To process, fulfill, and deliver orders and services;
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To manage billing, payments, and collections;
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To communicate with you regarding orders, accounts, inquiries, and support;
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To operate, maintain, and improve our Sites and business operations;
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To protect the security and integrity of our Sites and prevent fraud;
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To comply with legal obligations and enforce our Terms of Use;
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To send administrative notices, updates, and service-related communications;
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To send marketing and promotional communications, subject to your preferences;
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To deliver interest-based or contextual advertising where permitted;
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To analyze trends, customer usage, and business performance;
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To make recommendations about products or services that may be relevant to your business.
You may opt out of promotional emails at any time by using the unsubscribe link included in those messages. Service-related communications may still be sent as necessary.
DISCLOSURE OF INFORMATION
We may disclose your information:
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To service providers and vendors who perform services on our behalf (e.g., payment processors, shipping partners, IT providers);
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To authorized distributors, manufacturers, and logistics partners for order fulfillment;
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To professional advisors such as legal, accounting, banking, and insurance providers;
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To analytics, advertising, and marketing partners, subject to applicable law;
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To comply with legal obligations, court orders, subpoenas, or lawful requests from authorities;
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In connection with a merger, acquisition, restructuring, or sale of all or substantially all of our assets;
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With your consent.
We may also share aggregated or de-identified information that does not identify you.
If you voluntarily submit information for public posting (e.g., reviews or comments), that information may be publicly available.
INTEREST-BASED ADVERTISING
We may work with third-party advertising partners that use cookies or similar technologies to display relevant advertisements across the internet. You can manage advertising preferences through your browser or device settings and other opt-out mechanisms as required by law.
RETENTION OF INFORMATION
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business needs.
SECURITY
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
CHILDREN
Our Sites are intended for business users. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
THIRD-PARTY WEBSITES
Our Sites may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing information.
DO NOT TRACK
Some browsers offer "Do Not Track" signals. We respond to such signals only to the extent required by applicable law and cannot associate them with individual accounts.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
XSupply does not knowingly sell the personal information of individuals under 16.
Exercising Your Rights
You may submit a verifiable consumer request by:
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Emailing us at info@xsupplysolution.com;
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Writing to us at the address listed below.
We may require information to verify your identity before processing a request. Response timing will comply with applicable law.
We will not discriminate against you for exercising your privacy rights.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy as laws, technologies, or business practices change. Updates will be posted on our Sites with a revised effective date.
CONTACT US
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
XSupply Solution LLC
Attn: Privacy & Legal
2610 SW 54th Ave
West Park, FL 33023
Email: info@xsupplysolution.com
